About AA TECH 365

AA TECH 365 is a remote-first IT support and cybersecurity consulting company serving residential and business clients across Waterloo, Kitchener, Cambridge, and Guelph.

We believe quality technical support should be accessible, straightforward, and honest. Whether you're a home user dealing with a slow computer or a business owner trying to understand your cybersecurity risks, we're here to help — remotely whenever possible, on-site when it matters.

What We Do

Our core focus is making technology work for you. On the IT support side, that means troubleshooting, repairs, network setup, and device migration. For business clients, we also offer managed IT services to keep operations running smoothly day to day.

On the cybersecurity side, we act as a trusted advisor. We don't oversell — instead, we help you understand your actual risk posture and point you toward the right tools and partners for your situation — whether that's a vulnerability management platform, a managed SOC provider, or simply stronger endpoint protection.

Our Approach

We're remote-first by design. Most issues can be resolved quickly and efficiently over a secure remote session — no waiting around for a technician. When an on-site visit is genuinely needed, we come to you.

We treat every client the same way we'd want to be treated: clear communication, no unnecessary upsells, and a focus on solving the actual problem.

Service Area

We serve clients in Waterloo, Kitchener, Cambridge, and Guelph. Remote support is available across the region. On-site visits are available within these areas.

Have a question? Get in touch — we're happy to talk through how we can help.